The Mysterious Vanishing of Good Soldiers

The Mysterious Vanishing of Good Soldiers

Why we should not use the phrase “good soldiers” any longer. It dates back from an industrial era when organisations focused on operational excellence. We need an army of the finest.   Good Soldiers “We need good soldiers”. It’s a

What a Gas Law Can Teach Us About Well-being.

What a Gas Law Can Teach Us About Well-being.

The Gas Law It always amazes me how we seem to neglect a simple law of nature. (a) What happens when you increase temperature? Pressure goes up. (b) What happens when you increase pressure? Temperature goes up. This is a

How Can We Be Unstoppable? – Strategy

How Can We Be Unstoppable? – Strategy

  Strategy Let’s talk about strategy. The classical strategic questions are: whom do want to serve (why?) what do we want to offer? and how will we offer it (consistently)? So if you can answer these questions consistently, you might

5 Things Not to Do When Employee Survey Results Are Bad

5 Things Not to Do When Employee Survey Results Are Bad

  So you want to know how your people feel about working in your organization. Why not do a survey? But the results can be an unpleasant surprise. What to do when you get feedback you did not expect, when

Aligning Employees to Improve Productivity

Aligning Employees to Improve Productivity

In the same way as its service to end users, the success of a company largely depends on the relationship between employer and employees. If the bond is poor, the staff tend to exhibit low productivity levels because there is

Experience versus Efficiency: How to Handle Change.

Experience versus Efficiency: How to Handle Change.

This blog is about the need to balance efficiency and experience.   It’s always about finding balance. Not that the balance should be stable, but still. Leading an organisation means that we need to handle contradictions, paradoxes. There are many

Behaviour is the Cornerstone of Strategy Execution

Behaviour is the Cornerstone of Strategy Execution

  A story That night I decided to have a steak with French fries and salad. Add a delicious (expensive) glass of wine and the meal was complete. I ate my steak and left my salad for last. But when

Customers the Day After Tomorrow

Customers the Day After Tomorrow

The future of strategy is a strategy fully focussed on customers. In traditional strategic thinking there were three choices: either you focussed on being the product champion, the king of costs or the servant to a customer. Today customers want

Bad Leadership Comes With a Cost

Bad Leadership Comes With a Cost

The cost of bad leadership is tremendous. So Should we invest in leadership education or is it just hopeless? @dducheyne argues that we should change our view on leadership. Disappointment Recently, I did a keynote with Leaders in Mind in

Mindset: Becoming is more Important than Being

Mindset: Becoming is more Important than Being

In her book “Mindset: The New Psychology of Success”, Carol Dweck differentiates between having a fixed or growth mindset. Before I read the book, I assumed I had a growth mindset. However, as Friedrich Nietzshe stated in his book “Aphorisms